How to Use
Timberstone Partners
We understand your team must grow and develop throughout the transformation process. We support this growth with practical advice, innovative approaches, and proven best practices. We offer you senior-level coaching and guidance, designed to augment, not replace, your teams. We can also form small teams of highly experienced transformation professionals with deep functional expertise or partner with larger firms of your choosing. Our support is very flexible, ranging from ad hoc advice to full-time initiative support, allowing you to receive the specific level of support they require.
Vision and Strategy
-
Business service strategy development and refresh
-
Service delivery model assessment
-
Process scoping
People and Talent
-
Organization design
-
Talent management
Technology and Digital Enablement
-
Technology and automation planning
-
Digital maturity assessment
-
Intelligent automation assessment
Business Service Setup, Launch and Repatriation
-
Global site assessment and selection
-
Program management establishment and review
-
Implementation and transition
-
Business case realization and risk mitigation
-
Service center migration
-
Service and / or center repatriation
Operational Improvement
-
Performance measures and enhancement
-
Decision modeling and analytics
-
Benchmarking and comparative assessment
-
Process design and optimization
Engagement and Governance
-
Stakeholder engagement
-
Change leadership
-
Governance design and execution
Sourcing Enablement
-
Outsource scoping and assessment
-
Make vs. buy determination
-
Service provider assessment and selection
-
Contract development and negotiations
-
Relationship assessment and remediation
-
Contract reset, renewal and renegotiation
-
Service repatriation